Appointment scheduling
Coordinating visits and availability with the end customer.
A Nexum project
Connecting homes.
Coordinating every detail.
A project for a specialist FTTH installation and activation company, designed for a lasting local presence in Germany.
INITIAL FOCUS: GERMANY
PROJECT IN DEVELOPMENTFTTH
Proposed service model
The complete service,
with a shared view.
Property connection
Preparing and delivering the property connection within the contracted scope.
Fibre blowing
Blowing fibre through available infrastructure and monitoring delivery.
Installation and activation
Connection and commissioning work following operator procedures.
German-speaking back office
Managing records, incidents and customer communication.
Quality and documentation
Delivery evidence and monitoring each job through to acceptance.
Industrial collaboration
Specialist capabilities
for operators and partners.
The model envisages working with operators and main contractors, with a defined technical scope and clear responsibilities. Resources will be sized around projects, agreements and actual capacity.
A project with a defined direction.Incorporation, local organisation, funding and initial contracts remain to be agreed. The capabilities described represent the proposed model, not resources or contracts already in place.